Klasha Review: Why I Stopped Using the Klasha App

The first time I used Klasha for online payment, I was blown away by how good the app works.

I mean it was simple to use and worked exactly how every virtual debit card app was supposed to work.

They even had an eCommerce feature where you could buy products directly from large global eCommerce websites like Amazon and AliExpress, using dollar debit cards created on the app.

I only needed Klasha to fund my Namecheap account, and that was exactly what I used it for.

Apart from a few glitches here and there, and one occasion where I was wrongly charged for a failed transaction, Klasha seemed to work for me.

Well, until the little frustrations started creeping in.

So, in this review, I'll be sharing my experience using the Klasha app for creating virtual USD debit cards, and why I've stopped using the service, at least for now.

Stay tuned.

How Does Klasha Work?

Klasha is a mobile app for creating virtual debit cards in Nigeria.

If you're into any online business in Nigeria, you'll likely have a need to make payments in USD.

Since most banks in Nigeria do not allow USD payments with Naira cards, you'll either need to open a domiciliary account or create a standalone USD debit card, which is offered by a few banks.

Using Klasha and other virtual dollar card services seems to be a quick option that many online merchants are happy to use.

And the service works well for a lot of people.

Is Klasha Real or Fake?

I used Klasha for more than a year, and at one point, I was making payments on a monthly basis using the Klasha app.

So, in my opinion, Klasha is a real app offering a real service.

In fact, it is one of the top virtual card services available in Nigeria.

How can you get started with Klasha?

To get started with Klasha, you'll have to download their mobile app from the Playstore and register an account.

They require that users verify their accounts before using the service, so you'll need to provide a Government-issued ID card and your BVN to get started.

Once you scale that, you'll have to create and fund a virtual dollar card to start making payments online.

How much does Klasha Charge?

Klasha is free to use but they charge a small fee to create and fund a virtual dollar card.

You'll have to pay $2.5 to create a new virtual dollar card which is valid for about 1 year, and a 0.5% fee to fund the card each time.

The last virtual card I created on Klasha expired in about 10 months.

Is Klasha Legit or Scam?

They are definitely legit.

Like I said, I've used them many times, and there was a time I was using them every month to fund my Namecheap account.

The virtual card service works and is linked with your Nigerian phone number for OTP.

When you try to make a payment online using the card, you'll be required to input an OTP sent to your linked phone as confirmation.

Positives about Klasha

The positive I can think of about Klasha is that their charges are clear to understand. What you see is what you get.

That means you don't get charged extra apart from what is written in the book.

Apart from one time when there was a miscommunication about purchases from insufficient balances, I had no other payment issues with them.

I've used a few other virtual card services and I couldn't get my head around their charges. Many of them will charge you to create a virtual card, charge you to maintain that virtual card, and still charge you to use that card for payments.

That's too much in my opinion.

Negatives about Klasha

The biggest negative I experienced with Klasha was poor user experience with the mobile app.

And this was the reason why I considered dumping the app.

I've used many similar fintech apps, but Klasha just didn't work as seamlessly as I wanted.

Why I Stopped Using Klasha

So, the thing with Klasha was that the app was frustrating to use.

While the service was great, the user experience for me was very poor.

The security measures were just too much that it affected the user experience, and Klasha didn't do anything about it after my complaint.

When using the app, you're automatically logged out once you leave the active screen.

That means every time I sign in and leave the screen to copy the login OTP from my email, I'm automatically logged out, creating an endless frustrating loop.

Most times, I had to spend more than 5 minutes just trying to login to the app. This wasn't worth the stress for me, and I had to stop using the app.